Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-restaurant-menu-optimization-for-clients.livebursts.com (hereafter referred to as “AI Restaurant Menu Optimization for Clients,” “we,” or “our”). We are dedicated to maintaining a secure and private environment for our users, ensuring the protection of your personal information in accordance with global privacy standards. This Privacy Policy explains how we handle and safeguard your data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://ai-restaurant-menu-optimization-for-clients.livebursts.com.
  2. Mobile applications and software developed by us for user interaction.
  3. Online services provided through our platform.
  4. Any other digital products or resources accessible via our websites.

Please note that this policy does not extend to external platforms, applications, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage users to review these policies to understand how their information is handled by third parties.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications or services as an authorized user, we collect and process data necessary for service provision and customization.
  2. Website Visits: We track and log visits to our websites linked to this policy to analyze trends, improve user experience, and gather demographic information (in a aggregated form).
  3. Communications: If you choose to receive marketing emails, newsletters, or other communications from us, we will use your contact details for this purpose. You can opt-out of these communications at any time.

Personal Data Collection

We collect diverse types of personal data to enhance our services and tailor user experiences:

  1. Account Information: Details required to create and manage your account on our platform, such as name, email address, username, and password.
  2. Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and payment history.
  3. Financial Information: This may include bank account details or financial records associated with subscription plans or service fees.
  4. Purchase Information: Details about products or services you have purchased from us, such as order date, items ordered, quantity, and total amount.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for the purpose of delivering personalized content and analytics.
  6. Location Data: Information about your geographical location when using our apps or providing consent for location-based services.
  7. Feedback: Any comments, reviews, or ratings you choose to provide to enhance our services.
  8. Social Media Information: If you connect your social media accounts to our platform, we may access and store relevant data from these platforms (subject to their privacy policies).
  9. Product Information: Details about products you interact with on our site, including product preferences, browsing history, and search queries.

We collect this data through various methods: user input forms, account settings, automated tracking technologies (like cookies), analytics tools, and third-party integrations.

Cookies

Cookies are small text files stored on your device to enhance your experience with our services:

  1. Strictly Necessary Cookies: These cookies enable core functionalities like login, language preferences, and access to secure areas of our site.
  2. Preference Cookies: Used to remember user preferences, such as language selection or layout choices.
  3. Analytics Cookies: These track aggregated user behavior to improve website performance and optimize content delivery.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for the duration of your account activity or as required by law:

  1. Financial and transaction records are kept for a period specified by relevant regulations (e.g., 7 years for tax purposes).
  2. User accounts remain active until deactivated by the user or deleted at their request.
  3. Aggregate data used for analytics is stored indefinitely to continue improving our services.

Personal data is regularly reviewed, and once deemed obsolete or unnecessary, it is securely deleted from our systems.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections to any incomplete or inaccurate personal data we possess.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, except where this is not feasible or would violate other legal obligations.
  4. Restriction: The ability to restrict the processing of your data in certain circumstances.
  5. Portability: Obtaining a copy of your personal data in a structured format for use with another service provider.
  6. Objection: Objecting to the processing of your data for specific purposes, such as marketing or profiling.
  7. Non-Discrimination: You have the right not to be subjected to automated decision-making that significantly affects you.
  8. Complaints and Appeals: The right to file a complaint with a data protection authority if you believe your privacy rights have been infringed.

To exercise these rights or for any data-related inquiries, please contact our Data Protection Officer at privacy@ai-restaurant-menu-optimization-for-clients.livebursts.com or through postal mail to:

AI Restaurant Menu Optimization for Clients
Data Privacy Department
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be prominently displayed on our website with an updated effective date. We encourage users to review this page periodically for any modifications.

Contact Information

For any questions, concerns, or requests related to privacy and data protection, please reach out to us via:

  • Email: privacy@ai-restaurant-menu-optimization-for-clients.livebursts.com
  • Postal Mail: AI Restaurant Menu Optimization for Clients, Data Privacy Department, [Address]

We appreciate your trust in our services, and we are committed to maintaining a transparent and secure environment for all users.